Contact
Write to us using the form below and the OkeyStay team will reply in Spanish and English, usually within 24 business hours. OkeyStay is HostFlow's international holiday-rental portal, and this is its contact channel for travellers and hosts.
How can we help?
- A question about a specific stay or about your booking.
- An issue with your account or a payment.
- Listing your property on the portal (you can also start on the hosts page).
- Press, partnerships or business proposals.
We reply in Spanish and English, usually within 24 business hours.
What we do with your message
Your message goes straight to the OkeyStay team. We use the email you give us for one purpose only: to reply to you. We don't publish our address on the site —that's why this form exists— so it can't be harvested for spam, and we process your data in line with the site's legal notice.
Read the legal noticeFrequently asked questions
What is OkeyStay?
OkeyStay is HostFlow's international holiday-rental portal: a search tool for homes and apartments with the licence, the real location and the total price in plain view. This is its contact page.
How long do you take to reply?
As soon as we can, usually the same business day. We reply to the email you give us.
What do you use my email for?
Only to reply to you. We don't share it with third parties or use it to send you marketing without your permission.
Is this form secure?
Yes. Your message travels encrypted and our address is not published on the page, so it can't be harvested for spam.